What is Checkout Flow?
Checkout flow refers to the step-by-step process customers follow to complete a purchase on an online store or app. It begins when a customer adds items to their cart and ends when the payment is successfully made. A smooth and user-friendly checkout flow is essential for reducing cart abandonment and improving the shopping experience.
Steps in a Checkout Flow:
Customers review the items they want to purchase, including quantities and prices.
They either log in to their account or proceed as guests.
Provide their shipping address and select a delivery method.
They add in their payment details, such as credit card or digital wallet details.
Customers review the order summary and confirm the purchase.