Entitlement

What is Entitlement?

An entitlement is a specific right or permission granted to a customer as part of their purchased subscription. It defines exactly which features, services, or usage levels the customer is allowed to access based on their plan.

Why It Matters

• It ensures that customers only access the specific tools and services they have paid for.

• It allows for the creation of different product tiers by bundling different sets of entitlements.

• It simplifies the management of complex software licenses across a large user base.

• It provides a clear framework for sales teams to upsell customers on additional capabilities.