Void Transaction

What is Void Transaction?

A void transaction is a payment that is canceled by the merchant before it has been settled through the customer’s debit or credit card account. Unlike a refund, a voided transaction never fully processes, and the funds are typically released back to the customer’s available balance quickly.

Why It Matters

• Allows merchants to correct errors immediately without incurring refund fees

• Provides a better customer experience by releasing held funds faster than a refund

• Helps prevent fraudulent transactions from being finalized

• Simplifies the reconciliation process by removing the transaction from the settlement batch