# Why Betide Studio Ditched Razorpay for Dodo Payments and Stopped Losing Customers at Checkout > Building for 40,000 developers is hard. Watching them fail at checkout is harder. - **Company**: Betide Studio - **Industry**: Developer Tools - **Payment provider**: Dodo Payments (Merchant of Record) - **Published**: 2025-02-10 - **URL**: https://dodopayments.com/case-studies/betide-studio ## Key Metrics - **<10 mins** -- To migrate from Razorpay - **44+** -- Countries reached globally - **1,000+** -- Transactions in under 2 months --- ## The Company **Betide Studio: powering infrastructure for Unreal Engine developers** Betide Studio began with a simple frustration: building game infrastructure--multiplayer, authentication, deployment--was far harder than it should be. What started as an open-source project quickly gained traction, hitting 300 GitHub stars within a week and evolving into a commercial plugin studio. Today, Betide Studio powers over 40,000 developers, with 100+ games shipped using their tools. From indie creators to AAA studios, their products sit directly inside developer workflows via Epic's marketplace. But as their reach grew globally, their payment setup didn't keep up--and that gap started costing them customers. ## The Challenge Betide Studio's growth was faster than expected and it exposed two major issues: payments and tax. Razorpay worked initially, but as international demand grew, limitations became obvious. Customers in key markets like Japan couldn't complete payments due to limited local payment support. At the same time, currency handling was manual and error-prone, leading to incorrect pricing at checkout. > "We started receiving complaints--'this card is not working', 'this method is not supported'." > > -- Devesh, Founder, Betide Studio Failed payments were another blind spot. There was no visibility into why transactions failed or how much revenue was being lost. At the same time, tax compliance became a growing risk. > "Once you start collecting payments globally and grow fast, taxation becomes a major issue." > > -- Devesh, Founder, Betide Studio With different rules across countries, managing compliance manually wasn't sustainable for a small team. ## The Solution ### A global payments layer with compliance built in Betide Studio needed a payment layer that could serve a genuinely global customer base, handle currencies automatically, support local payment methods in Japan and beyond, surface failed payments in real time, and take the entire tax compliance burden off the founder's plate. That is a long list for a four-person studio with no finance team. Dodo Payments solved it as a single integrated system. As a Merchant of Record, Dodo steps in as the legal seller on Betide's behalf, taking full responsibility for: - Tax collection and remittance automatically - Global compliance across jurisdictions - Localised currencies and pricing - 40+ payment methods across 220+ countries - Real-time failed payment visibility Devesh had actually encountered Dodo in an earlier stage, during the alpha build, and had liked what he saw. When the Razorpay situation reached its tipping point, the decision to switch was straightforward. The migration took five to ten minutes. > "From day one, it was like we wanted to use Dodo, not only because of the tax thing, but also the local payment methods. Even Razorpay did not have a lot of Japanese payment methods. In five, ten minutes I was moved from Razorpay to Dodo." > > -- Devesh, Founder, Betide Studio The switch from Razorpay was quick and seamless. ## The Implementation Dodo integrated directly into Betide's existing setup, with no major changes required. The checkout worked immediately, with automatic currency detection and localised pricing replacing manual configurations. Failed payment alerts were now visible in real time, allowing the team to recover transactions that were previously lost. > "All the basic things worked in the first few hours. It was like install once and forget about it." > > -- Devesh, Founder, Betide Studio ## The Results ### From lost payments to global growth: Betide's turnaround Switching to Dodo Payments didn't just fix isolated issues--it removed the two biggest growth blockers: failed payments and global tax complexity. With checkout working reliably across regions and compliance fully handled, Betide Studio can now scale globally without operational friction. ### Tax compliance--fully handled What was once the biggest operational risk is now completely off Betide's plate. Dodo handles tax collection and remittance across all regions, eliminating the need for registrations, filings, or threshold tracking. ### Japan unlocked, checkout fixed Previously, customers in key markets like Japan were unable to complete purchases due to limited payment method support. With Dodo's localised payment options and automatic currency handling, those barriers are gone. Customers can now pay using familiar methods in their local currency, resulting in a smoother checkout experience and the elimination of recurring payment complaints. ### Recovered revenue from failed payments Failed payments are no longer invisible. With real-time alerts, Betide can now follow up with customers and recover transactions that would have otherwise been lost. ### Visibility into global revenue For the first time, Betide Studio has insight into where their customers are coming from and how revenue is distributed globally. With built-in analytics, the team can track growth by region, identify high-performing markets, and make more informed decisions about distribution and expansion. ### Built for the next stage of growth As Betide expands into enterprise deals, subscriptions, and usage-based pricing, their payment infrastructure is already ready to scale--with no need to rebuild or replace systems. > "Taxes is the biggest issue and that's what Dodo handles. Everything started working, the full checkout was working, and things like that. I didn't have to go and look at it." > > -- Devesh, Founder, Betide Studio --- ## About Dodo Payments Dodo Payments is the billing and payments platform for AI-first companies. As a Merchant of Record, Dodo handles tax collection, compliance, billing, and payouts across 220+ countries so founders can focus on building. Features include credit-based billing, usage metering, subscriptions, one-time payments, adaptive currency pricing, 40+ local payment methods, and built-in analytics. - [Learn more about Dodo Payments](https://dodopayments.com) - [All case studies](https://dodopayments.com/case-studies) - [Pricing](https://dodopayments.com/pricing) - [Sign up](https://app.dodopayments.com/login)